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IT Services & Network Security
This monthly IT service and network security package provides a complete solution to protect your business’s digital assets, maintain optimal network performance, and keep your website secure, up-to-date, and fully functional. By combining advanced hardware, intelligent software, expert tech support through Spiceworks, and proactive webpage maintenance, we deliver a secure, efficient, and hassle-free experience tailored to your needs.
Products Included:
Synology NAS (Network-Attached Storage): Centralized data storage and backup for secure file management, easy access to critical business data, and robust protection for seamless collaboration.
Omni Routers with AI Threat Protection: High-performance routers offering fast, secure connectivity with built-in AI-driven threat detection to identify and neutralize cyber risks like malware and phishing in real-time.
Key Features:
Centralized Data Management: Safely store and back up data using the Synology NAS, ensuring it’s protected and easily recoverable.
AI-Powered Security: The Omni routers’ AI system actively monitors and blocks threats, keeping your network secure against evolving risks.
Proactive Threat Prevention: Continuously scans network traffic and generates detailed logs for enhanced security oversight.
Support Included:
Initial Setup and Configuration: Our experts configure the Synology NAS, Omni routers, AI software, and your website to align with your specific business requirements.
Ongoing Technical Support via Spiceworks: A dedicated support team uses Spiceworks’ help desk ticketing system to manage all client requests efficiently.
Centralized Ticket Management: Submit support tickets through Spiceworks for hardware (e.g., NAS or router troubleshooting), software, network performance, or webpage maintenance needs. Our team resolves them promptly.
Transparent Communication: Monitor ticket status, receive updates, and interact with the support team via Spiceworks, ensuring a clear and open process.
Community Resources: Access Spiceworks’ community forum for troubleshooting tips, insights, and peer support from IT professionals worldwide.
Automatic Updates: Software, firmware, and website components receive the latest security patches and threat intelligence.
Remote Monitoring: Proactive monitoring detects and resolves potential issues before they disrupt your operations.
Webpage Maintenance Included:
Content Updates: Routine updates to your website’s text, images, and multimedia to keep it current and engaging.
Security Patches: Regular updates to protect your website from vulnerabilities and cyber threats.
Performance Optimization: Ongoing enhancements to improve site speed, user experience, and search engine rankings.
Backups and Recovery: Scheduled website data backups for quick recovery if issues arise.
Integration with Spiceworks: Manage all webpage maintenance requests through the Spiceworks ticketing system for a unified support experience.
Why This Comprehensive Package Benefits Your Business:
Streamlined Process: Centralize all support and maintenance requests—hardware, software, network, or website—in Spiceworks, ensuring nothing is overlooked.
Efficient Resolutions: The ticketing system prioritizes and organizes requests for quick, effective solutions.
Seamless Integration: Webpage maintenance complements the Synology NAS and Omni routers, creating a unified digital infrastructure solution.
User-Friendly Access: Submit tickets via email or the Spiceworks portal for accessible, straightforward support.
This all-in-one package combines cutting-edge technology, reliable tech support through Spiceworks, and proactive webpage maintenance, delivering a fortified digital infrastructure and peace of mind for your business.
This monthly IT service and network security package provides a complete solution to protect your business’s digital assets, maintain optimal network performance, and keep your website secure, up-to-date, and fully functional. By combining advanced hardware, intelligent software, expert tech support through Spiceworks, and proactive webpage maintenance, we deliver a secure, efficient, and hassle-free experience tailored to your needs.
Products Included:
Synology NAS (Network-Attached Storage): Centralized data storage and backup for secure file management, easy access to critical business data, and robust protection for seamless collaboration.
Omni Routers with AI Threat Protection: High-performance routers offering fast, secure connectivity with built-in AI-driven threat detection to identify and neutralize cyber risks like malware and phishing in real-time.
Key Features:
Centralized Data Management: Safely store and back up data using the Synology NAS, ensuring it’s protected and easily recoverable.
AI-Powered Security: The Omni routers’ AI system actively monitors and blocks threats, keeping your network secure against evolving risks.
Proactive Threat Prevention: Continuously scans network traffic and generates detailed logs for enhanced security oversight.
Support Included:
Initial Setup and Configuration: Our experts configure the Synology NAS, Omni routers, AI software, and your website to align with your specific business requirements.
Ongoing Technical Support via Spiceworks: A dedicated support team uses Spiceworks’ help desk ticketing system to manage all client requests efficiently.
Centralized Ticket Management: Submit support tickets through Spiceworks for hardware (e.g., NAS or router troubleshooting), software, network performance, or webpage maintenance needs. Our team resolves them promptly.
Transparent Communication: Monitor ticket status, receive updates, and interact with the support team via Spiceworks, ensuring a clear and open process.
Community Resources: Access Spiceworks’ community forum for troubleshooting tips, insights, and peer support from IT professionals worldwide.
Automatic Updates: Software, firmware, and website components receive the latest security patches and threat intelligence.
Remote Monitoring: Proactive monitoring detects and resolves potential issues before they disrupt your operations.
Webpage Maintenance Included:
Content Updates: Routine updates to your website’s text, images, and multimedia to keep it current and engaging.
Security Patches: Regular updates to protect your website from vulnerabilities and cyber threats.
Performance Optimization: Ongoing enhancements to improve site speed, user experience, and search engine rankings.
Backups and Recovery: Scheduled website data backups for quick recovery if issues arise.
Integration with Spiceworks: Manage all webpage maintenance requests through the Spiceworks ticketing system for a unified support experience.
Why This Comprehensive Package Benefits Your Business:
Streamlined Process: Centralize all support and maintenance requests—hardware, software, network, or website—in Spiceworks, ensuring nothing is overlooked.
Efficient Resolutions: The ticketing system prioritizes and organizes requests for quick, effective solutions.
Seamless Integration: Webpage maintenance complements the Synology NAS and Omni routers, creating a unified digital infrastructure solution.
User-Friendly Access: Submit tickets via email or the Spiceworks portal for accessible, straightforward support.
This all-in-one package combines cutting-edge technology, reliable tech support through Spiceworks, and proactive webpage maintenance, delivering a fortified digital infrastructure and peace of mind for your business.